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WHAT PEOPLE SAY

  • Rita, thank you so much for your excellent advice and guidance concerning my mother’s care and finances. Your support and kindness was invaluable to me, alleviating a lot of stress and worry that I was experiencing at the time. I would highly recommend your services for all aged care issues, thank you once again for your assistance, for which I am so grateful.
    Margaret
    Mandurah WA
  • Faced with roadblocks at every turn - long waiting lists, unhelpful aged care facility management and a lack of useful information, I was at the end of my tether. My wife’s medical team had insisted that I arrange urgent full -time residential care for her, so she could receive proper care for her advanced Alzheimer’s diagnosis.
    A friend referred me to Rita Gatenby and it was like the weight of the world was suddenly off my shoulders. Rita arranged for immediate, safe respite care and provided me with a list of good local aged care facilities that she had sourced and sounded out on my behalf. She assisted me through the labyrinth of regulations, forms and procedures, which were testing my own sanity, and organised an easy transition to the aged care facility we chose.
    Anyone faced with the awful understanding that you can no longer attend to the needs of a partner or family member, should go no further than Rita for specialist aged care advice. I’m so glad I did.
    David Holland

  • We have been delighted with the care and attention he has received from the many staff and the extent of my father's engagement with staff and fellow residents alike. You may recall he claimed not to be a “social being”…the evidence is entirely to the contrary and the benefits of that contact has been entirely positive. He willingly participates in a number of the activities and rarely has a negative word to say about being there. Indeed, has acknowledged that it is a far better arrangement for his wellbeing than being at home on his own. His multiple health conditions are generally well managed and whilst there have been a couple of hiccups - he has managed to bounce back relatively quickly and is looking as good as he has for some time and of course remains very sharp. My sister and brother are both very happy with the arrangement and care that dad receives, often remarking what a good decision to allow you and your team at Simpatica to find him his best place for care.
    Craig
    Perth WA
  • The trauma of having an aged parent in need of care is enormous. My sisters and I found ourselves in this place with our dad recently. His need for care was particularly urgent. And we were determined to avoid temporary respite care. We needed to find his forever home and get him settled as quickly as possible.
    Not knowing any of the options in Perth or possessing any experience to draw on we were at a complete loss and flying blind. On top of that we were highly anxious, stressed and completely worried about him.
    The team at Simpatica were truly amazing. We met with them on a Tuesday and dad moved into his new care home on the Friday. They answered the phone straight away, were always available, joined us in visiting care options in the area we specified and handled the paperwork. They were even there to greet dad on his first day. I cannot overstate the relief the team provided us, the understanding they showed and the extensive education they utilised to assess the best place for a very much loved one. They are straight shooters, seriously kind and extremely motivated. I wholeheartedly recommend the team at Simpatica if you find yourself in this most heartbreaking time.
    Donna
    North Perth WA
  • Thank you for everything you have done to help Dad and our family. It certainly relieved a lot of stress! It has been a couple weeks of adjustment for all of us, but glad mum is in a home close to where Dad lives, and they can still continue to share their time together. ❤️
    Rach
    Perth WA
GOT A QUESTION?
The team at Simpatica as an aged care specialists are dedicated to providing outstanding customer service during this transition.
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About Simpatica
Simpatica – Care Inspired Consultancy is an independent business owned and operated by Rita Gatenby and the Simpatica aged care specialist team. Simpatica is a founding member of the WA Care Specialist & Advisors group. The team that works at Simpatica have personally been involved in the aged care industry at a management level for over twenty years in both Australia and New Zealand and are experts in this field.
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Contact Information
Simpatica Consultancy Pty Limited Aged Care Specialists in Greater Perth, WA Rita Gatenby Aged Care Specialist - DirectorPhone : 0403 297 869 Email: rita@simpatica.net.au Larissa Ervin Administration Phone: 0451 291 004 Email: larissa@simpatica.net.au
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